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Ep155: Harvard Business School Professor Amy C. Edmondson on the Science of Failing Well

Are you a leader who wants to help your team learn to risk more and fail well? In this episode, Harvard Business School professor Amy C. Edmondson sits down with our Jason Jaggard to unpack her research behind her latest book, The Right Kind of Wrong: The Science of Failing Well. Their conversation includes the difference between a mistake and a failure, the 3 categories of failures, and how to encourage a team to experiment and learn quickly.

Ep 154 – Failing Well—GLN President and CEO David Ashcraft

For leaders, there’s no avoiding failure; it just comes with the territory. However, how leaders respond when things don’t go as planned—how they lead through failure—is absolutely critical. This month, we are going to focus on ways that leaders can lead through failure and turn potential disappointment into powerful lessons for growth and renewal. In this episode, GLN President and CEO, David Ashcraft, shares stories of times when things did not go as planned, and how he has learned to “fail well” over time.

Ep 153: Creating and Sustaining a Culture of Hospitality with Horst Schulze

Hospitality is one of the most powerful differentiators that an organization possesses, but it can be challenging to create and sustain it across an entire culture. In this episode, cofounder and former president of Ritz-Carlton Hotel Company, Horst Schulze, shares hospitality insights from a legendary career with GLN President and CEO, David Ashcraft. If you’re a leader who is interested in creating a culture of excellence and customer-focused hospitality, we invite you listen in to this rich conversation!

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