If you want to be a pioneer, you must be OK with failures along the way to world-changing… Read more »
The post Monthly Wisdom – LN November – Amy C. Edmondson appeared first on Global Leadership Network.
By Amber Van Schooneveld In my twenties, awash in the hope of youth, I never felt like a… Read more »
The post What to Do When You Feel Like a Failure appeared first on Global Leadership Network.
By Amber Van Schooneveld At the Global Leadership Network, we are obsessed with leadership. Each year, we have… Read more »
The post The 8 Best Leadership Books of All Time (According to Us) appeared first on Global Leadership Network.
SUMMARY Hospitality is one of the most powerful differentiators that an organization possesses, but it can be challenging… Read more »
The post Ep 153: Creating and Sustaining a Culture of Hospitality with Horst Schulze appeared first on Global Leadership Network.
Hospitality is one of the most powerful differentiators that an organization possesses, but it can be challenging to create and sustain it across an entire culture. In this episode, cofounder and former president of Ritz-Carlton Hotel Company, Horst Schulze, shares hospitality insights from a legendary career with GLN President and CEO, David Ashcraft. If you’re a leader who is interested in creating a culture of excellence and customer-focused hospitality, we invite you listen in to this rich conversation!
It’s not often that you get to listen to someone who has literally been rated the best in the world in their craft, but that is exactly what this episode is about. Under Will Guidara’s Leadership, Eleven Madison Park (EMP) received 3 Michelin Stars, and was rated the #1 restaurant in the world. In this conversation with GLN President and CEO David Ashcraft, recorded live at the Global Leadership Summit, Will shares about the power of hospitality for all businesses and organizations. He also shares some of the leadership principles that created a winning culture at EMP. If you have ever wanted to learn from someone operating at the peak of their profession, this episode is just right for you.
SUMMARY It’s not often that you get to listen to someone who has literally been rated the best… Read more »
The post Ep 152: Talking Unreasonable Hospitality, Culture, and Leadership with Will Guidara appeared first on Global Leadership Network.
What should leaders know about hospitality? What does it mean to be welcoming? Whitney Putnam (GLN VP of Marketing and Global Leadership Podcast Host) and David Ashcraft (GLN President and CEO) kick off this month’s focus with a focus on the importance of hospitality. In the conversation, David reflects on the impact hospitality can have on guests and/or customers, and how showing unreasonable hospitality to others can positively impact a team.
SUMMARY What should leaders know about hospitality? What does it mean to be welcoming? Whitney Putnam (GLN VP… Read more »
The post Ep 151: How Leadership and Hospitality are Interconnected—GLN President and CEO David Ashcraft appeared first on Global Leadership Network.
